Workplace Violence

Workplace violence is a growing concern, requiring security personnel to be proactive in identifying risks and responding appropriately. This course provides training on recognizing early warning signs of aggression, handling disputes between employees, and implementing effective de-escalation techniques. Participants will also explore the impact of domestic violence in the workplace, strategies for mitigating risk, and best practices for responding to violent incidents. The course emphasizes situational awareness, crisis management, and fostering a safe working environment for all personnel.

Participants will be provided with an understanding of the following:

Recognizing & Preventing Workplace Violence

• Identifying common triggers and behavioral warning signs
• Understanding the different types of workplace violence
• Strategies for early intervention and risk mitigation

Conflict Resolution & De-Escalation Techniques

• Managing disputes between employees, clients, and supervisors
• Effective verbal intervention to reduce tension and aggression
• Handling emotionally charged situations with professionalism

Domestic Violence in the Workplace

• Recognizing when personal conflicts spill over into the workplace
• Employer responsibilities and security measures to protect employees
• Legal considerations and workplace policies on harassment and threats

Crisis Response & Security Measures

• Developing workplace emergency plans for violent incidents
• Proper procedures for reporting threats and managing risks
• Coordinating with law enforcement and implementing safety protocols

Total Hours: 4