When using two-way radio communication, a security officer should always remember that others will not hear his/her transmissions because these transmissions are completely private.

The Federal Communications Commission (FCC) regulates television and radio communications throughout the world.

When using a two-way radio, security officers should transmit only when necessary and only approved messages.

Two-way radio conversations with other officers are a good method for passing the time on a quiet shift.

Radio communication may not be used for any type of activity which violates any federal, state or local law.

It is permissible to use someone else’s call sign without permission if using that sign is more convenient for transmission.

As with any important communication, it is critical for security officers to know for certain that the caller has received the message.

When using a two-way radio, an officer should speak loudly and quickly to save valuable radio time.

When making a statement or asking a question, a security officer should first identify himself.

When using two-way radios, certain words may be misunderstood because of their similarity in sound to other words.